Consulting to support the design of public policies

Description: The postal sector continues to present significant gaps in the adoption and use of technologies that limit its potential as a driver of the digital transformation of the economy. A significant proportion of SMEs in the Colombian postal and logistics sector are at a basic level of adoption of digital technologies; that is, they do not have technologies, or they have incipient proprietary technologies, but they consider that advanced digital technologies such as Artificial Intelligence (AI), cloud computing, process integration systems and Big Data and analytics, the Internet of Things (IoT), among others, could provide them with the means to improve their competitiveness in the sector - specifically given the potential of these advanced technologies in critical areas such as process automation, tracking and tracing of packages and shipments, integration with e-commerce platforms and improved logistics management.

Benefits: Analyze public policy programs at an international level aimed at the adoption of digital technologies in the sending of documents and packages. To analyze the adoption of digital technologies (including AI, IoT, and data analytics) in the processes of postal mail and express courier operators in Colombia, including those related to e-commerce. To provide recommendations and guidelines for structuring a public policy program to promote the adoption of digital technologies (including AI, IoT, and data analytics).